HELP CENTER

FAQ

A:

Open the login page, choose the account creation option, and submit the buyer registration application.

A:

Open the login page, choose Sell on GIGA, and submit the seller registration application.

A:

Buyer verification is generally reviewed within 1–3 business days. Seller applicants are normally contacted within three business days for cooperation and agreement steps.

A:

Choose Forgot Password on the login page and follow the reset steps to regain access.

A:

Register a buyer account, list products on your sales channels, order from the marketplace after a sale, and let the marketplace fulfil the purchased products.

A:

Register as a seller, prepare and ship stock, provide product materials, publish listings, and handle after-sales matters.

A:

Buyers receive support with product selection, feature training and rules. Sellers receive guidance on product selection, pricing, sales strategy and operations.

A:

Buyer accounts must complete verification before product prices, inventory and additional functions become available.

A:

The public help page lists the US, UK, Japan, Germany and Canada marketplaces. Cross-border delivery rules vary by marketplace and product.

A:

Buyer resale channels are not restricted, provided the selling platform supports the available delivery model.

A:

Yes. The Giga On-Site program is intended for sellers holding stock in their own overseas warehouses.

A:

Google Chrome is recommended for best compatibility and loading performance.